Round-the-Clock Dispatch
A real person answers the phone at 2am. Crews are on standby through named storms and high-wind advisories.
Emergency Service
[
Overview ]
One number. Any hour. Any weather.
A limb through a roof or a trunk across the driveway is not a job that waits until Monday morning.
Our emergency line is answered around the clock by a person, not a machine. Because our crews are based here rather than dispatched from another county, we are usually on site within hours of your call — and during a widespread storm we work by severity, so anything involving people or occupied buildings goes to the front of the queue.
The first priority is always making the site safe: stabilising what is still standing, clearing access for you and for emergency services, and identifying any contact with electrical service. Only then does the removal start. We photograph and document everything as we work, so you have what your insurer needs without having to go back and ask for it.
24/7
Live dispatch, every day of the year
2 hrs
Typical arrival time for hazard calls
100%
Jobs documented for insurance claims
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What's Included ]
What happens after a storm — handled.
Emergency work is priced fairly, not opportunistically. You get the same written scope and itemised invoice you would get on a scheduled job.
Hazard Stabilisation
Hanging limbs, split unions, and partially uprooted trees secured or brought down before they can move again.
Access Clearing
Driveways, roads, and doorways cleared first so you, your family, and emergency vehicles can move freely.
Structural Extraction
Trees lifted off roofs, vehicles, and fences in controlled sections to avoid compounding the original damage.
Utility-Adjacent Work
We identify energised contact and coordinate with the utility rather than working around a live line.
Insurance Documentation
Photographs, written assessments, and itemised invoices formatted for your claims adjuster.
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Always On ]
When the wind takes a tree down at 2am, the phone is answered by a person — and a crew is already on the road.
[
How It Works ]
From your call to a site that is safe again.
Call, Any Hour
Describe what is down and what it is touching. We triage on the phone and dispatch immediately if life or property is at risk.
Make Safe
The first crew on site secures the hazard, isolates the area, and confirms there is no live electrical contact.
Controlled Removal
The tree is dismantled in sections, working away from the structure it landed on rather than through it.
Document & Clear
The site is cleared, photographed, and written up — everything your insurer will ask for, ready before you need it.
24/7/365
Answered in person, storm nights included
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Why Us ]
The crew you want on the worst night of the year.
We answer, always
Twenty-four hours, three hundred and sixty-five days. Storm nights included — especially storm nights.
Local, so we are close
Our trucks are not three counties away when the wind picks up.
Trained for compromised trees
Storm-damaged wood behaves unpredictably. Our crews are equipped and rated for exactly that.
Insurance-ready paperwork
Documented as we go, so your claim is not held up waiting on missing evidence.
Temporary cover where it is needed
Where a roof has been opened up, we help protect the interior until your contractor arrives.
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Recent Callouts ]
Nights and weekends we were already out.
Storm work rarely looks tidy while it is happening. These are jobs photographed as they were made safe.
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F.A.Q ]
Questions we get asked about this service
Anything touching a structure, a vehicle, or a power line; any tree that has partially uprooted or split; and any limb hanging over an area people use. If you are not sure, call anyway — triaging it over the phone costs you nothing.
Hazard calls are typically reached within a couple of hours. During a widespread storm we work by severity, so situations involving people, occupied structures, or electrical contact are attended first.
Most homeowner policies cover removal when a tree has damaged an insured structure, and many contribute toward debris removal even when it has not. We document the job thoroughly and invoice in a format adjusters accept, which makes the claim considerably easier.
Stay well away from it and treat every downed line as live. Call the utility and emergency services first, then call us. We will not work on an energised contact until the line has been confirmed de-energised.
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Next Step ]
Tree down right now? Call, do not email.
The emergency line is answered in person at any hour. Tell us what is down and what it is touching, and we will dispatch from there.
